Sep 2026 · Announcement under Regulation 30 (LODR)-Press Release / Media Release 22 Sep - Firstsource recognized as first runner-up in HFS 2026 SaS Awards for Kairos on 22 September 2026.
Source: Bse
Services stocks · Small cap · NSE
Firstsource Solutions is a specialized BPS partner established in 2001, part of RP-Sanjiv Goenka Group. It serves 200+ global clients across Banking & Financial Services, Healthcare, Communications, Media & Technology, Retail, and Utilities. With 36,205 employees globally, FY26 revenue was INR 95.6 Billion (US$1,082 Million).
MACD +
FPI equity flow was positive in both fortnights, but exact sector-index confirmation is unavailable. View sector evidence
Adjusted completed-session prices, rebased to 100
No exact NSE sector index is mapped for this company. Nifty 500 remains the broad-market comparison.
Weak fundamentals, management trust is acceptable, price trend is neutral, and recent execution is mixed.
Fundamental lens: valuation, quality, growth, balance sheet, and cash flow.
Revenue +22.9% · PAT -1.8% YoY
Price trend and sector-relative-strength timing.
Legacy margin-of-safety estimate; the revised evidence label remains in shadow validation.
medium confidence · 4/4 claims checked
Fundamentals, quarterly history, margins, returns and balance-sheet evidence
PAT -2% YoY · Rev +23% YoY · margin expansion · +6% QoQ
| Metric | This quarter | YoY | QoQ |
|---|---|---|---|
| Revenue | ₹2,725 Cr | +22.9% | +5.5% |
| EBITDA | ₹451 Cr | +30.0% | +4.9% |
| Operating margin | 17.0% | +100 bps | +0 bps |
| PAT | ₹166 Cr | -1.8% | -19.0% |
| PAT margin | 6.1% | -153 bps | -185 bps |
NDF means not disclosed in the current structured filing feed. It is intentionally not treated as zero.
Updated 20/10/2026
Trend interpretation, Stage 2, relative strength, volume and indicator evidence
Trend is undirectional — long-term uptrend intact. RSI 54.
Mechanical read from the price + indicator series above. Not a recommendation — technical setups can reverse without warning, especially around earnings and macro events.
U-Score 44 · legacy U-Score band WATCHLIST · valuation evidence and comparable companies
Top U-Score contributors and drags from the latest stored fundamentals.
For this sector, IndiaPulse uses a blended lens rather than relying on a single valuation ratio.
This shows the stored score trend when snapshots exist, and also compares the latest stored nightly score with a live recompute from current fundamentals and price.
12 stored score snapshots. Latest stored move: +0 points.
Business-comparable peers in Services — ranked by industry, sub-sector, theme-tag overlap, market cap, and U-Score similarity. Green cells mark the best available peer metric in this table.
Growth engines, risks, management commitments and evidence-backed delivery
FSL reported strong Q4FY26 and FY26 results. Q4 revenue grew 19.5% YoY (11.6% CC) to INR 25.8B, with EBIT up 29.8% YoY to INR 3.1B (12.2% margin). FY26 revenue rose 19.7% YoY (13.6% CC) to INR 95.6B, and EBIT increased 27.4% YoY to INR 11.2B (11.7% margin), expanding margins.
The company delivered robust growth in FY26, with strong Q4 performance across revenue and profitability. Margin expansion and significant deal wins indicate healthy business momentum. The FY27 guidance suggests continued double-digit constant currency revenue growth and stable to improving EBIT margins, supporting the current investment thesis.
Latest issuer-disclosed distribution across 4 reported categories.
Won a large deal from a global leader in financial technology solutions in the US to redesign and transform their customer experience.
Expanded relationship with a leading mortgage lender and servicer in the US for support services.
Secured new logos including a leading global media and publishing company and a UK-based utilities company for CX and sales support.
Won a deal from a leading receivables management company in the US for digital collections.
Total headcount was 36,205 employees in Q4FY26, a net addition of 1,554 YoY, but a net reduction of 484 QoQ.
Secured multiple large deals and expanded existing client relationships across key verticals and geographies in Q4FY26.
EBIT margin expanded by 100bps YoY in Q4FY26 and 70bps YoY for FY26, indicating operational efficiency.
TTM employee attrition increased to 29.7% in Q4FY26 from 27.4% in Q3FY26.
Manpower expenses grew 9.3% YoY in Q4FY26 and 11.9% YoY for FY26, outpacing QoQ revenue growth.
The company operates in an intense BPS market, which may affect its cost advantage.
Client concentration remains a risk, with top 5 clients contributing 28.0% of total revenues in Q4FY26.
Wage increases are identified as a risk that could impact profitability.
Reduced demand in key focus verticals is a risk that could affect future growth prospects.
Issuer guidance and extracted claims are tracked against later reported outcomes. Treat these as management statements, not IndiaPulse forecasts.
YoY comparison is crucial for assessing overall growth and annual performance trends. QoQ comparison is relevant for tracking sequential momentum in revenue, margin expansion, and operational metrics like headcount and client additions, especially in a services business.
TTM employee attrition stood at 29.7% in Q4FY26, an increase from 27.4% in Q3FY26.
The company added 11 new logos in Q4FY26, up from 9 in Q3FY26.
6 strategic logos were added in Q4FY26, an increase from 5 in Q3FY26.
Revenue share from top 5 clients decreased to 28.0% in Q4FY26 from 28.1% in Q3FY26, indicating reduced concentration.
Management expects 10-13% constant currency revenue growth for FY27.
Management guides for an EBIT margin of 12.25-12.75% for FY27.
| Checkpoint | Current evidence | What to verify next |
|---|---|---|
| FY27 Constant Currency Revenue Growth | 13.6% for FY26 | Achievement within the 10-13% guidance range for FY27. |
| FY27 EBIT Margin | 11.7% for FY26 | Achievement within the 12.25-12.75% guidance range for FY27. |
| TTM Employee Attrition | 29.7% in Q4FY26 | Stabilization or reduction in attrition rates to manage talent costs and delivery. |
| New and Strategic Client Additions | 11 new, 6 strategic in Q4FY26 | Continued momentum in winning new logos and expanding strategic client relationships. |
Verification checkpoints are IndiaPulse research interpretation, not investment advice.
The company has a stated objective of 50-75 bps margin expansion every year.
"our stated objective of a 50-75 bps margin expansion every year"
Outcome check: OPM moved from 16.0% to average 16.5% (+0.5 pp).
Growth in the diverse portfolio (UK utilities and retail) is expected to remain modest in the coming quarters.
"we expect the growth in this portfolio to remain modest in the coming quarters"
Outcome check: Revenue YoY averaged 17.9% across 2 later quarter(s).
We are confident of an accelerating growth trajectory in the healthcare vertical over the second half of FY26.
"confident of an accelerating growth trajectory in this vertical over the second half of FY26"
Outcome check: Revenue YoY averaged 17.9% across 2 later quarter(s).
We are confident in sustaining broad-based growth in the coming quarters in the banking and financial services vertical.
"giving us confidence in sustaining broad-based growth in the coming quarters in this vertical"
Outcome check: Revenue YoY averaged 17.9% across 2 later quarter(s).
Trust asks: does management behaviour match later outcomes? Higher is better, but confidence and evidence depth matter as much as the number.
Mixed Trust: Management has 75% delivered/partly-delivered outcomes on 4 checked claims, with 1 adverse claim outcome. It ranks around the 45th percentile of the scored universe and 50th percentile within Services. No major sub-score weakness stands out.
Healthy Trust: 4/4 extracted management claims have outcome checks; 50% were fully delivered and 1 were partially delivered. 1 claim(s) were contradicted or failed.
Usable, but needs evidence. Treat guidance with a margin of safety.
overall median 67 · Services: 50th pctile, median 66 · Small: 50th pctile, median 66
4/4 claims checked. Use as directional, not final.
4/4 claims checked · 1 contradicted/failed claim
Read Trust alongside U-Score, result consistency, and technical trend. A cheap stock with weak Trust needs a larger margin of safety; a high Trust score does not make an expensive stock attractive by itself.
Read low sub-scores as due-diligence warnings, not automatic sell signals.
Latest exchange and company disclosures found within the past two years.
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